LiveTable Powered by EazyDiner
Privacy Policy
For restaurant partners using the LiveTable platform
Last updated: 27 June 2026Effective date: [EFFECTIVE DATE]
Please note: This document is a template prepared for the LiveTable product and is not legal advice. Please have it reviewed by EazyDiner's legal/privacy counsel and aligned with your actual data practices and the App Store “App Privacy” disclosures before publishing.
This Privacy Policy explains how EazyDiner Private Limited (“EazyDiner”, “we”, “us”) collects, uses, shares, and protects personal data in connection with LiveTable — our restaurant-partner web dashboard and mobile application. It applies to restaurant owners, managers, and staff who use LiveTable (“you”).
If you are a diner using EazyDiner's consumer apps and websites, please refer instead to the consumer privacy policy at eazydiner.com/privacy-policy.
Contents
1. Who we are2. Data we collect3. How we collect it4. How & why we use data5. Cookies & analytics6. How we share data7. Diner data you receive8. Data retention9. Security10. Your rights11. International transfers12. Children's data13. Third-party links14. Changes to this policy15. Grievance officer & contact
1. Who we are
EazyDiner Private Limited is the data fiduciary/controller responsible for personal data processed through LiveTable. We are a company incorporated under the Companies Act, 2013 (CIN: U52209HR2015PTC054223), with our registered office at 58 Siris Road, Sector-24, DLF City Phase III, Gurugram, Haryana 122002, India. We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Information Technology Act, 2000 and rules made under it.
2. Data we collect
| Account & profile data | Name, designation, restaurant name and outlet details, email address, mobile number, and login credentials. |
| Business & verification data | Business registration details, GSTIN, FSSAI and other licence details, authorised-signatory information, and KYC documents needed to onboard and verify your restaurant. |
| Banking & payout data | Bank account number, IFSC, account-holder name, and related details used to process payouts and PayEazy settlements. |
| Operational data | Menus, prices, photos, table inventory, reservations, offers, events, bids, and performance metrics you manage in LiveTable. |
| Usage & device data | Log data, IP address, device and browser type, app version, identifiers, pages/actions used, and diagnostics. |
| Communications | Support requests, feedback, and correspondence with our teams. |
| Diner data (received by you) | Limited diner details (such as name, contact number, party size, and booking details) provided to you to fulfil a reservation — see Section 7. |
3. How we collect it
- Directly from you when you register, complete onboarding, configure your restaurant, submit bids, or contact support;
- Automatically as you use LiveTable, through logs, cookies, and similar technologies;
- From the EazyDiner Platform, such as reservation and performance data generated by diner activity; and
- From third parties, such as KYC, verification, and payment-service providers.
4. How & why we use data
We process personal data to operate LiveTable and our partner relationship, on the basis of your consent and/or the legitimate uses and contractual necessity recognised under the DPDP Act. Purposes include to:
- Create and manage your account and verify your restaurant;
- Provide LiveTable features — dashboard insights, inventory, reservations, profile, bidding, billing, and payouts;
- Process PayEazy settlements and pay out amounts due to you;
- Provide support, send service and transactional communications, and respond to your requests;
- Maintain security, prevent fraud and abuse, and ensure platform integrity;
- Analyse and improve our products, and develop new features (using aggregated or de-identified data where feasible);
- Send you product updates, offers, and marketing where permitted (you can opt out); and
- Comply with legal, tax, accounting, and regulatory obligations.
5. Cookies & analytics
The LiveTable web dashboard uses cookies and similar technologies that are necessary for the service to function (for example, to keep you signed in and secure) and, where you consent, for analytics to understand and improve usage. You can manage non-essential cookies through your browser settings or any cookie controls we provide. Disabling essential cookies may affect functionality.
6. How we share data
We do not sell your personal data. We share it only as needed to run the service and as described here:
- Service providers / processors — hosting, analytics, communications, KYC/verification, and customer-support vendors who process data on our instructions under appropriate safeguards;
- Payment & settlement partners — banks and payment processors to enable PayEazy and payouts;
- EazyDiner affiliates — to operate and improve the EazyDiner and LiveTable services;
- Legal & safety — where required by law, regulation, legal process, or to protect the rights, safety, or property of EazyDiner, diners, partners, or the public; and
- Business transfers — in connection with a merger, acquisition, financing, or reorganisation, subject to this policy.
7. Diner data you receive
To help you fulfil a reservation, we share limited diner details with you. You may use that data only to provide the booked dining experience and any directly related communication permitted by the diner and by law. You must keep it secure, must not retain it longer than necessary, and must not sell it or use it for unrelated marketing without a lawful basis. When handling diner data, you act as an independent data fiduciary/controller and are responsible for your own compliance with the DPDP Act and other applicable laws.
8. Data retention
We retain personal data for as long as your account is active and as needed to provide LiveTable, and thereafter for the period required to meet legal, tax, accounting, dispute-resolution, and fraud-prevention obligations. When data is no longer required, we delete, anonymise, or securely archive it in accordance with our retention practices and applicable law.
9. Security
We implement reasonable technical and organisational security measures designed to protect personal data, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security but work to protect your data and to respond appropriately to any personal-data breach as required by law.
10. Your rights
Subject to applicable law, including the DPDP Act, you have the right to:
- Access and obtain a summary of the personal data we process about you;
- Request correction, completion, or updating of inaccurate or incomplete data;
- Request erasure of your personal data where it is no longer required and retention is not legally mandated;
- Withdraw consent at any time (which will not affect processing already carried out);
- Nominate an individual to exercise your rights in the event of death or incapacity; and
- Raise a grievance with our Grievance Officer and, if unsatisfied, escalate to the Data Protection Board of India.
11. International transfers
We primarily store and process data in India. Where we use service providers located outside India, we transfer data only as permitted by applicable law and subject to appropriate safeguards, and not to any jurisdiction restricted by the Government of India.
12. Children's data
LiveTable is a business tool intended for adults (18 years and older) acting on behalf of a restaurant. We do not knowingly collect personal data of children through LiveTable. If you believe a child's data has been provided to us, please contact us so we can take appropriate action.
13. Third-party links
LiveTable may link to third-party websites or services (for example, payment partners). Their privacy practices are governed by their own policies, and we are not responsible for them. Please review those policies before providing data.
14. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date and, where changes are material, take reasonable steps to notify you. Your continued use of LiveTable after the changes take effect constitutes acceptance of the updated policy.
15. Grievance officer & contact
For any questions, requests, or grievances regarding this Privacy Policy or your personal data, please contact:
EazyDiner Private Limited
Attn: Grievance Officer / Data Protection Contact
58 Siris Road, Sector-24, DLF City Phase III, Gurugram, Haryana 122002, India
Email: support@eazydiner.com
Website: www.eazydiner.com
By using LiveTable, you acknowledge that you have read and understood this Privacy Policy.